How The Vineyards Fills Shifts in Just 1 Hour With Clipboard

The Vineyards California Armenian Home is a not-for-profit senior living facility in Fresno, California, that provides 24-hour skilled nursing and rehabilitation services. Founded in 1952 by the local Armenian community, The Vineyards has built a trusted reputation for delivering the highest quality of care, earning a Five-Star Distinction for Mission-Driven Excellence from the State of California.

Maintaining Continuity of Care Without Burning Out Full-Time Clinicians

The Vineyards’ goal is for their senior residents to have the most extraordinary living experiences at their beautiful countryside campus. For Assisted Living Director Trina Luna, who oversees 82 residents in the assisted living unit, delivering on this mission requires qualified, compassionate staff.

The Vineyards, unlike peer facilities, only hires CNAs as care staff. But between employees taking well-earned time off or necessary medical leaves and industry-wide staffing shortages, Trina’s team frequently finds themselves down a CNA or LVN. Their dedication to high-quality staff then makes finding qualified per-diem coverage especially tricky.

That’s why, when faced with a gap, Trina would rely on her own team or staff from another unit instead of per-diem professionals. While this approach kept care continuous and in trusted hands, it also required extensive coordination. Sometimes Trina would spend two hours reaching out to staff and scheduling them, and when she still couldn’t find coverage, she’d step in herself.

Beyond eating into the time Trina needed for director-level initiatives, this method risked burning out her permanent team, since those shifts often required working overtime. “For high-stakes work like nursing, minimizing employee stress is crucial,” she explains. “My staff can’t be as present with our residents if they’re tired.”

Trina knew it was time to find a better solution, but she was wary of traditional agencies. Rigid agency contract models involve slow, back-and-forth negotiations that delay care and leave facilities and professionals with little control over the process. She also hoped to use per-diem placements as a pipeline for full-time hires, and wanted to avoid the expensive contract buyouts agencies require.

So, Trina searched for a modern staffing marketplace that delivered:

• A reliable pool of credentialed CNAs and LVNs
• Full control over shift postings, with clear visibility into fill status and when a worker is expected to arrive
• A flexible path to full-time hiring, without conversion fees

These requirements led her straight to Clipboard.

A User-Friendly Staffing Marketplace for Sourcing Reliable, Credentialed Providers

Trina says Clipboard’s shift posting workflow was “super easy to learn.” Within minutes of logging in, she’d gained access to a trusted bench of CNAs and LVNs to lean on whenever her team needs relief.

Today, Trina no longer loses time coordinating coverage. She spends two minutes in the system specifying the role, timing, and facility-specific requirements, then Clipboard shares the opening with nearby professionals. From there, it typically takes 1 hour to make a match.

Crucially, Clipboard won’t let a professional book a shift without checking their credentials. The platform verifies CNA and LVN state certification or licensure, government-issued IDs, CPR cards, background checks, and other role-specific requirements. “Having Clipboard do the vetting is so helpful,” Trina shares. “I don’t have to do any legwork, but I still know whoever shows up will be ready to go.”

Once a shift is confirmed, she uses Clipboard’s real-time geo-tracking to see when they’ll arrive. This feature offers Trina much-needed predictability, easing any concerns about no-shows. If someone does cancel unexpectedly, Clipboard reposts the shift as urgent to find an ASAP replacement.

But The Vineyards’ partnership with Clipboard isn’t just about filling shifts; it’s about making lasting connections. When Trina finds a trusted professional, she favorites them, and Clipboard’s platform auto-prioritizes them for future openings. And it’s already working: The Vineyards has converted three per-diem hires to full-time, without having to buy out a single contract.

This continuity-driven staffing model benefits Trina, the per-diem professionals, and residents alike. It enables Trina to sidestep the long back-and-forths typical of agency staffing, while giving workers the flexibility to return on their own schedules. Residents, in turn, receive high-quality, uninterrupted care from familiar faces.

For Trina’s team, the transformation has been just as meaningful. With more temporary and full-time support, they have time to step away and recharge. That way, when they come into work, they’re ready to give residents the most attentive and compassionate care. And Trina herself reallocates the time she used to spend filling coverage gaps to strategic tasks, like overseeing staff and improving care plans.

Behind this strong partnership is Clipboard’s internal team, who is always available to answer Trina’s questions and help her fill last-minute staffing gaps. “When Clipboard comes to the rescue, it’s like the heavens have opened up,” she shares. As someone whose day-to-day work directly impacts resident well-being, Trina finds this level of on-demand support invaluable.

The Vineyards Converts 3 Clipboard-Sourced Professionals Into Full-Time Staff

With Clipboard, The Vineyards has saved time coordinating coverage and substantially reduced staffing pressure. Now, they easily provide the consistent and empathetic care needed to make residents’ lives as fulfilling as possible.

Trina plans to keep building on the partnership with Clipboard. In addition to relying on it to fill shifts in her own assisted living unit, she’s pointed her colleagues in Dietary toward the platform’s other role types and wouldn’t be surprised if more units adopt it too.

“Between filling temporary staffing shortages and connecting us with trusted full-time hires, Clipboard has been invaluable. They keep us accountable to our mission of giving our residents the most compassionate and enjoyable living experiences.”