How a Nursing and Rehab Center Reclaims 10+ Hours a Week on Staffing Oversight and Administration With Clipboard

This organization is a skilled nursing facility specializing in ventilator, pulmonary, and post-acute rehab care for both short- and long-term residents. Their dedicated physicians, nurses, and therapists deliver personalized care plans that help patients heal as quickly and comfortably as possible.

Delivering Consistent Short and Long-Term Care Amid Nationwide Staffing Shortages

Nurses and aides are the backbone of the patient experience. No matter how advanced the care plan or comfortable the facility, residents only thrive when the people at their bedsides are highly skilled and deeply caring.

That’s why this nursing and post-acute rehab facility hires the very best LPNs (Licensed Practical Nurses), RNs (Registered Nurses), and CNAs (Certified Nursing Assistants) to serve their 100+ short-term rehab and long-term care residents.

However, like most care centers, this facility has been impacted by nationwide nursing shortages. To get patients the consistent care they need, the Director of Nursing was supplementing the full-time team with agency staff.

Over the years, they partnered with multiple staffing agencies promising access to the most qualified caregivers. While some of these placements worked out, many didn’t meet the facility’s high care standards. Nurses failed to show up, fell short of the required skillset, or simply didn’t show the proper compassion.

The Director of Nursing did their best to ensure these mismatches never affected patient care, but doing so pulled time away from core leadership responsibilities. If they suspected an agency staffer was missing the mark, they’d step onto the floor to oversee everything from showers and hot meals to treatments and narcotics management.

“My job is to keep this whole facility running,” the Director of Nursing explains. “I can’t focus on the big picture if I have to constantly monitor staff who should already know what they’re doing.”

They knew it was time to upgrade to a new staffing solution that could offer:

• A reliable pipeline to qualified and compassionate professionals
• A user-friendly case creation workflow
• Rigorous adherence to facility policy and procedures

The Director of Nursing was thrilled when the facility’s corporate team led them to Clipboard.

Qualified Coverage on Demand With a Best-in-Class Platform

Clipboard quickly became this facility’s go-to staffing solution, giving the Director of Nursing instant access to nurses who meet their high bar for quality.

Because Clipboard’s UI is so intuitive, the facility’s Staffing Coordinator started creating cases immediately after onboarding. The team simply inputs a few key details — the role type and shift timing — and the opening becomes available for any qualified professional to pick up.

Because Clipboard verifies provider credentials — identity, active license, background history, TB test, CPR certification, OIG status — before professionals can even book a shift, the Director of Nursing and the Coordinator always know they can trust whoever claims the shift.

Most shifts are staffed within 4 hours. But, if they ever need someone more urgently, they can alert Clipboard, who will raise the rate to incentivize a pickup.

As soon as a match is made, Clipboard notifies the Staffing Coordinator and Unit Manager, who can share any additional context about the nurse’s assigned residents through the platform’s built-in chat. Clipboard’s geo-tracking gives the team real-time visibility into the nurse’s arrival and location throughout the shift. Then, after the nurse finishes, they complete their charting directly in the facility’s EMR system.

This streamlined staffing system, built for reliability and transparency, has made all the difference for the nursing team. The professionals through Clipboard always show up on time and ready to pour their hearts into their work — quickly mastering both the daily rhythms of meals and personal care, as well as the rigor of medication administration, equipment compliance, and clinical documentation.

“I no longer come into work and wonder if the crash cart was checked or the narcotics were signed off,” the Director of Nursing explains. “It means the world to know that the tasks essential to my patients’ safety and well-being are handled.”

This peace of mind has also substantially reduced the time the Director of Nursing spends on the floor. Instead of overseeing the temporary staff’s every move, their energies are focused on managing direct reports and keeping the facility running at the level its residents deserve.

Best of all? The nurses who use Clipboard tend to stick around. Many have worked at the facility for several years, offering much-needed continuity to patients navigating their most vulnerable days. The Director of Nursing knows how much residents appreciate it, as satisfaction surveys routinely single out the staff using Clipboard by name.

Clipboard Supports Major Time Savings, Strong Staff Retention, and 100% of Temporary Staffing for This Facility

With Clipboard, this nursing and rehab center found a dependable solution to a systemic nursing shortage. Now, the Director of Nursing confidently extends continuous quality care to every resident without stepping away from the leadership work that keeps the facility running.

Looking ahead, the Director of Nursing plans to get even more support from Clipboard, confident that the same quality and consistency will continue. Clipboard isn’t just a temporary staffing fix — it’s a long-term investment in the facility and the residents who call it home. Many current nurses through Clipboard have worked at the facility so consistently over the years that they now mentor newer hires.